Privacy Policy

At https://panic-alarm.selfsecure.net, also known as panic-alarm (‘the Company’ or ‘we’), your privacy is a top priority. This Privacy Policy provides detailed information on how we handle personal data, in compliance with various privacy regulations such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

This policy applies to all interactions with our website, applications, services, and products at https://panic-alarm.selfsecure.net. Please note that this policy does not cover the personal data you share with third parties that may be linked to or from our platforms; each of these entities will have its own privacy policy.

Our processing activities cover various scenarios where you interact with us, such as when you:

  • Use our applications and services as an authorized user
  • Visit our websites linked to this Privacy Statement
  • Engage with communications from us, including newsletters, emails, calls, or texts/SMS

We collect a range of personal data to provide and improve our services. This includes but is not limited to:

  • Account Information: To manage your account and services
  • Payment Information: To process transactions and prevent fraud
  • Financial Information: For accounting purposes and service customization
  • Purchase Information: To fulfill orders and provide customer support
  • Mobile Device Identifiers: For application functionality and to enhance user experience
  • Location Data: When necessary for location-based services or to comply with legal obligations
  • Feedback: To improve our products and services
  • Social Media Information: If you interact with us on social media platforms
  • Product Information: To understand usage patterns and optimize product offerings

We collect this data through various channels such as user input, direct interactions, and automated technologies like cookies. We may also receive information about you from third parties, in accordance with their privacy practices.

Our website uses cookies to ensure a personalized and efficient experience for users. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each playing a specific role in enhancing your visit. Users have the option to manage these cookies through our dedicated Cookie Manager tool.

We adhere to strict data retention policies to ensure that personal data is not kept longer than necessary for the purposes for which it was collected. Once the purpose has been fulfilled and as required by law, we take steps to delete or anonymize the data.

To safeguard your personal data, we implement a variety of organizational and technical security measures, including secure communication protocols and partnerships with reputable third-party processors who adhere to high privacy standards.

We are committed to respecting the privacy of children under 18 years of age and do not intentionally collect their personal data. If you believe we have collected information from a child under 18, please contact our privacy team immediately.

Under various privacy laws, you may have rights related to your personal data, including access, rectification, erasure, restriction, portability, objection, non-discrimination, the right to file appeals/complaints, and the right to withdraw consent at any time. To exercise these rights or for any inquiries, unsubscribe requests, or data-related questions, please reach out to our privacy team via email at [email protected] or through written correspondence to our provided address.

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices regarding personal data handling. Any updates will be posted on our website for your review.

Your trust is paramount to us, and we are dedicated to upholding your privacy rights and ensuring the security of your personal data. If you have any concerns or questions about this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.